AirVantage Drones Ltd Service Terms & Legal Notes

Client Service Level Requirements

We understand that different sites may have their own access and operational requirements, including inductions, permits, PPE, briefings, escort arrangements, or other site-specific procedures. Where these apply, we will cooperate fully and complete the necessary requirements before access is granted, provided they are communicated to us in reasonable time.

By appointing AirVantage Drones, you are engaging a professional drone service provider committed to safe, efficient, and reliable delivery. We work closely with clients to understand site constraints, project requirements, and operational expectations so that our service can be delivered to a high professional standard.

By instructing us to attend a site, you confirm that you are authorised to do so on your own behalf or on behalf of the individual, business, or organisation you represent, or that such authority will be in place before the service is carried out.

The Term “Survey”

The term “survey” may carry different meanings across different industries. In the context of AirVantage Drones, it refers to the capture of aerial data using drones, which may include high resolution imagery, orthomosaics, 3D models, point clouds, thermal imagery, inspection imagery, and other geospatial outputs.

Our use of the term does not imply that we are acting as Chartered Surveyors, land surveyors, building surveyors, or engineering consultants unless explicitly stated in writing. Our services are limited to drone-based data capture and the delivery of agreed outputs.

Clients are responsible for determining whether the deliverables we provide are suitable for their intended purpose, project, or workflow. Where a formal survey, certification, valuation, structural opinion, or other regulated professional advice is required, clients should seek advice from an appropriately qualified professional.

Deposit Requirement for Planning and Scheduling

For some projects, we may require a 25% deposit before committing planning time, reserving dates, or beginning project preparation. This helps cover the professional time involved in commercial drone operations, including task planning, airspace checks, permissions, risk assessments, and other pre-deployment preparation.

If a project is cancelled due to weather and cannot be reasonably rescheduled, any deposit paid for the affected flight may be refunded at our discretion, depending on the stage of planning and work already carried out.

Payment Terms

Unless otherwise agreed in writing, the remaining balance becomes due upon delivery of the agreed imagery, data, or other project outputs.

Domestic clients are required to settle invoices within 7 days of the invoice date. Commercial clients are required to settle invoices within 30 days of the invoice date.

Where appropriate, we may also agree staged, monthly, or term-based invoicing for ongoing projects or repeat work.

Indicative Fees

Any fees displayed on our website or in related materials are provided as a guide only. They are intended to help clients understand likely pricing for common services, but do not constitute a fixed or binding quotation.

Final pricing may vary depending on factors including site location, access arrangements, travel, operational constraints, airspace considerations, project complexity, required outputs, processing time, and any permissions or additional planning required.

Project-Specific Quotations

Where a task falls outside a straightforward service brief, or where additional complexity is involved, we may provide a project-specific quotation. This allows us to price the work according to the true scope of the task, including any additional planning, travel, coordination, specialist deliverables, or site-related requirements.

This approach helps ensure that pricing remains fair, accurate, and proportionate to the demands of the project.



Pre-Flight and Post-Flight Procedure

For every site attendance, our pilot will carry out appropriate on-site safety checks, equipment checks, and a live risk assessment before flight operations begin. Post-flight checks and shutdown procedures will also be completed as required.

Motor Mileage Expenses

We do not charge mileage within a 30-mile radius of Grateley, SP11 8SH. Beyond this radius, mileage may be charged at 45p per mile unless otherwise agreed in writing.

Overnight Subsistence Expenses

Where a project requires an overnight stay, we may charge reasonable accommodation and subsistence expenses of up to £150 per night, unless otherwise agreed in writing.

Content & Data Licence Terms

AirVantage Drones Ltd ("AVD")

Effective Date: 1 April 2026

These Terms govern the licensing and use of photographs, video, aerial imagery, inspection imagery, thermal outputs, orthomosaics, point clouds, 3D models, maps, datasets, reports, and other digital deliverables supplied by AirVantage Drones Ltd ("AVD", "we", "us", or "our") to the client identified in the relevant quotation, proposal, invoice, or other written agreement ("Client", "Licensee", or "you").

Important: The licence type applicable to each project will be stated in the relevant quotation, proposal, or invoice. If no alternative licence is stated, the default position is a Limited Licence.

Contents

1. Definitions

2. Ownership and Intellectual Property

3. When the Licence Starts

4. Limited Licence

5. Extended Licence

6. Permitted Use

7. Restrictions

8. Nature of the Content

9. Client Materials and Third-Party Rights

10. Confidentiality and Sensitive Use

11. Marketing and Portfolio Use by AVD

12. Consumer Rights

13. Warranties

14. Liability

15. Termination

16. Effect of Termination

17. Entire Agreement and Variation

18. Governing Law and Jurisdiction

19. Contact

1. Definitions

In these Terms:

"Content" means all photographs, video, imagery, stills, renders, inspection imagery, thermal outputs, orthomosaics, point clouds, 3D models, maps, geospatial outputs, datasets, reports, and other digital deliverables supplied by AVD.

"Visual Content" means photographs, still images, video, edited visuals, and other media primarily intended for viewing or presentation.

"Technical Data" means orthomosaics, point clouds, 3D meshes, 3D models, GIS outputs, thermal datasets, measurements, mapped outputs, survey-related files, reports, and similar technical deliverables.

"Limited Licence" means the licence described in clause 4.

"Extended Licence" means the licence described in clause 5.

"Project Documents" means the quotation, proposal, invoice, email correspondence, or other written agreement setting out the agreed scope, deliverables, fees, and licence type.

2. Ownership and Intellectual Property

2.1 Unless expressly agreed otherwise in writing, all copyright and other intellectual property rights in the Content remain vested in AVD.

2.2 The Content is licensed, not sold. No ownership rights are transferred to you unless expressly assigned by a separate written agreement signed by AVD.

2.3 Any assignment of copyright or transfer of ownership must be expressly agreed in writing and may be subject to an additional fee.

3. When the Licence Starts

3.1 Unless AVD agrees otherwise in writing, the relevant licence comes into effect only once all fees due for the relevant project or deliverable have been paid in full.

3.2 Until that time, any Content supplied remains subject to all restrictions in these Terms and may not be used other than for internal review and approval purposes.

4. Limited Licence

4.1 Where the Project Documents state that a Limited Licence applies, AVD grants you a non-exclusive, non-transferable, worldwide licence to use the Content solely for the purpose or purposes expressly identified in the Project Documents.

4.2 The Limited Licence permits use only for the agreed application, campaign, project, workflow, or other stated purpose, and does not permit wider reuse without our prior written consent.

4.3 Any new use falling outside the agreed purpose requires a further written licence from AVD.

5. Extended Licence

5.1 Where the Project Documents state that an Extended Licence applies, AVD grants you a non-exclusive, non-transferable, worldwide licence to use the Content for your general internal and external business purposes, including marketing, promotion, publication, websites, social media, presentations, tenders, and related commercial use.

5.2 The Extended Licence does not transfer ownership and does not permit the Content to be sold, sublicensed, assigned, or exploited as a standalone asset without our prior written consent.

5.3 The Extended Licence does not permit use of the Content to promote or support a competing drone service provider without our prior written consent.

6. Permitted Use

6.1 Subject to the applicable licence type, you may use the Content for lawful purposes only.

6.2 You may crop, resize, format, edit, annotate, or otherwise adapt the Content where reasonably necessary for the permitted use, provided that such adaptation does not infringe our rights or the rights of any third party.

6.3 You may share the Content with your employees, professional advisers, consultants, contractors, printers, designers, planners, agents, or end clients strictly to the extent necessary for your own permitted use, provided that you remain responsible for their compliance with these Terms.

7. Restrictions

You must not, unless we have agreed otherwise in writing:

7.1 sell, sublicense, assign, distribute, or otherwise make the Content available to any third party as a standalone product or asset;

7.2 use the Content for any unlawful, defamatory, misleading, offensive, or improper purpose;

7.3 use the Content in a way that infringes the rights of any third party, including privacy, confidentiality, data protection, trademark, copyright, or property rights;

7.4 use the Content in a way that falsely implies our endorsement, partnership, approval, or association;

7.5 remove or alter any watermark, copyright notice, metadata, or other proprietary marking included with the Content;

7.6 reverse engineer, scrape, or extract underlying data from the Content beyond the scope of the agreed use;

7.7 use Technical Data as the basis for onward commercial resale, relicensing, or inclusion in a third-party product, platform, or dataset without our prior written consent.

8. Nature of the Content

8.1 Unless expressly stated otherwise in writing, Visual Content is supplied for visual, promotional, inspection, or general informational purposes.

8.2 Unless expressly stated otherwise in writing, Technical Data is supplied as a project deliverable for the agreed purpose and must not be treated as a substitute for regulated professional advice, certification, structural advice, legal advice, or services provided by Chartered Surveyors, engineers, architects, or other regulated professionals.

8.3 You are responsible for determining whether the Content is suitable for your intended use, workflow, system, or professional application.

9. Client Materials and Third-Party Rights

9.1 If you provide materials, information, branding, plans, instructions, or other inputs to us, you warrant that you have the right to provide them for use in connection with the project.

9.2 We do not warrant that the Content will be free from third-party rights where such rights arise from matters outside our control, including signage, artwork, trademarks, neighbouring property, persons appearing in shot, or materials supplied or requested by you.

10. Confidentiality and Sensitive Use

10.1 We will treat non-public project information disclosed by you as confidential and will not knowingly disclose it to third parties except where necessary for the performance of the project, where disclosure is required by law, or where the information is already lawfully in the public domain.

10.2 You must not disclose, publish, or circulate sensitive Content in a manner that creates a security, confidentiality, privacy, or legal risk where such risk ought reasonably to be apparent.

11. Marketing and Portfolio Use by AVD

11.1 Unless otherwise agreed in writing, AVD may use non-confidential Visual Content created during the project for its own portfolio, website, social media, case studies, tender submissions, award submissions, and general marketing purposes.

11.2 We will not knowingly use Content for marketing where:

a. you have expressly objected in writing before delivery or within a reasonable time after delivery;

b. such use would unlawfully disclose confidential information or personal data; or

c. the Content relates to a sensitive site, confidential project, private residential instruction, or restricted environment where marketing use would reasonably be considered inappropriate.

11.3 Where appropriate, project-specific documents may state whether marketing or portfolio use by AVD is permitted, restricted, or excluded.

11.4 Where personal data may be involved, any use by AVD shall remain subject to applicable data protection law.

12. Consumer Rights

12.1 Nothing in these Terms affects any statutory rights available to consumers under applicable law.

12.2 Where the Client is acting as a consumer, any provision of these Terms shall be interpreted, and if necessary limited, so that it remains consistent with applicable consumer protection law.

12.3 Where a consumer-facing project requires different or additional terms, AVD may issue a project-specific agreement or quotation setting out those terms.

13. Warranties

13.1 AVD warrants that, to the best of its knowledge, it has the right to grant the licence set out in these Terms in respect of the Content it has created and supplied.

13.2 Subject to clause 12 and clause 13.1, the Content is supplied on an "as delivered" basis.

13.3 AVD does not warrant that:

a. the Content will be suitable for every possible use, workflow, software platform, or system;

b. the Content will be free from all minor defects, omissions, distortion, compression artefacts, or interoperability issues; or

c. the Content will satisfy any regulatory, planning, surveying, engineering, valuation, evidential, or insurance requirement unless expressly agreed in writing.

14. Liability

14.1 Nothing in these Terms excludes or limits liability for:

a. death or personal injury caused by negligence;

b. fraud or fraudulent misrepresentation; or

c. any other liability which cannot lawfully be excluded or limited.

14.2 Subject to clause 14.1, AVD shall not be liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of anticipated savings, loss of goodwill, or business interruption arising out of or in connection with the Content or these Terms.

14.3 Subject to clause 14.1, AVD’s total aggregate liability arising out of or in connection with the Content, the licence, or these Terms shall not exceed the total fees paid by you for the relevant project or deliverable giving rise to the claim.

14.4 You acknowledge that the allocation of risk in this clause is commercially reasonable having regard to the nature, intended use, and price of the project.

15. Termination

15.1 AVD may terminate the licence immediately by written notice if:

a. you fail to pay sums due;

b. you commit a material breach of these Terms;

c. you use the Content outside the scope of the licence granted; or

d. you become insolvent or cease trading.

15.2 Either party may terminate these Terms by written notice if the other commits a material breach and, where the breach is capable of remedy, fails to remedy it within 14 days of being asked to do so in writing.

15.3 On termination, you must immediately cease all use of the Content and, if requested, delete or destroy all copies under your control, except where retention is required by law or for internal compliance records.

16. Effect of Termination

16.1 Termination shall not affect any rights or remedies accrued before the date of termination.

16.2 Clauses intended to survive termination, including clauses relating to ownership, restrictions, confidentiality, liability, and governing law, shall continue in force.

17. Entire Agreement and Variation

17.1 These Terms and the Project Documents constitute the entire agreement between the parties relating to the licensing and use of the Content.

17.2 No variation to these Terms shall be effective unless agreed in writing by AVD.

17.3 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

19. Contact

If you have any questions regarding these Terms or wish to request an alternative licence arrangement, please contact:

AirVantage Drones Ltd

Email: info@airvantagedrones.com