Service Terms & Conditions

Terms and Conditions

AirVantage Drones Ltd Effective Date: 3 September 2026 · Version 2.0

These Terms replace all previously published terms, including the Content & Data Licence Terms dated April 2026.

In short

We have set these Terms out in full below, but the essentials are these:

• We own the imagery and data we create, and licence it to you for the use agreed in your quotation. The licence starts once the invoice is paid.

• Where a deposit applies, it covers the planning work that happens before we ever reach site.

• If we postpone for weather, airspace or safety reasons, there is no charge and we will rebook as quickly as we can.

• If we attend as arranged and cannot work because the site is not ready, we may charge for the wasted visit.

• Our pilot decides whether it is safe to fly. That decision is final.

• We capture aerial data. We are not Chartered Surveyors or engineers, and our deliverables are material for your own professionals to work from.

• We hold project data for 90 days after final delivery and then delete it permanently, so please download and keep your own copies. You can ask us to delete it sooner at any time.

If anything here does not suit your project, tell us as it may be varied in writing on agreement.

Contents

1.        About these Terms

2.        Our services and the term “survey”

3.        Site access, authority and client requirements

4.        Site information and safety

5.        Permissions and third-party consents

6.        Flight operations

7.        Site readiness, abortive visits and waiting time

8.        Fees, quotations and expenses

9.        Deposits, payment and late payment

10.    Cancellation and postponement

11.    Delivery, acceptance and revisions

12.    Nature of the content and accuracy

13.    Data retention, security and data protection

14.    Confidentiality and sensitive use

15.    Content and data licence

16.    Marketing and portfolio use by AVD

17.    Consumer rights

18.    Warranties, liability and indemnity

19.    Termination

20.    General

1. About these Terms

1.1 These Terms are issued by AirVantage Drones Ltd, trading as AirVantage Drones and AirVantage Drone Services (“AVD”, “we”, “us”, “our”), a company registered in England and Wales, company number 13985597, registered office Grateley Business Park, Cholderton Road, Grateley, Andover, SP11 8SH. VAT registration number 409688162. Telephone 01635 635938, email info@airvantagedrones.com. Full company details are published in our Legal Notice at airvantagedrones.com/legal-notice.

1.2 These Terms apply to all services we provide and to all photographs, video, imagery, data, models and reports we supply, to the client identified in the relevant quotation, proposal, invoice or other written agreement (“Client”, “you”, “your”).

1.3 In these Terms:

•          “Content” means all photographs, video, imagery, stills, renders, inspection imagery, thermal outputs, orthomosaics, point clouds, 3D models, maps, geospatial outputs, datasets, reports and other digital deliverables supplied by AVD.

•          “Visual Content” means photographs, still images, video, edited visuals and other media primarily intended for viewing or presentation.

•          “Technical Data” means orthomosaics, point clouds, 3D meshes, 3D models, GIS outputs, thermal datasets, measurements, mapped outputs, survey-related files, reports and similar technical deliverables.

•          “Project Documents” means the quotation, proposal, invoice, email correspondence or other written agreement setting out the agreed scope, deliverables, fees and licence type.

•          “Limited Licence” and “Extended Licence” have the meanings given in sections 15.4 and 15.5.

1.4 Your project is governed by these Terms together with the Project Documents. Where the two conflict, the Project Documents take precedence for that project.

1.5 We may update these Terms from time to time. The version that applies to your project is the version published on our website, or supplied with your Project Documents, on the date your project is confirmed.

2. Our services and the term “survey”

2.1 The term “survey” carries different meanings across different industries. In the context of AVD it refers to the capture of aerial data using drones, which may include high resolution imagery, orthomosaics, 3D models, point clouds, thermal imagery, inspection imagery and other geospatial outputs.

2.2 Our use of the term does not imply that we are acting as Chartered Surveyors, land surveyors, building surveyors or engineering consultants unless expressly stated in writing. Our services are limited to drone-based data capture and the delivery of agreed outputs.

2.3 You are responsible for determining whether the deliverables we provide are suitable for your intended purpose, project or workflow. Where a formal survey, certification, valuation, structural opinion or other regulated professional advice is required, you should seek advice from an appropriately qualified professional.

2.4 By appointing AVD you are engaging a professional drone service provider committed to safe, efficient and reliable delivery. We work closely with clients to understand site constraints, project requirements and operational expectations so that our service can be delivered to a high professional standard.

3. Site access, authority and client requirements

3.1 We understand that different sites have their own access and operational requirements, including inductions, permits, PPE, briefings, escort arrangements and other site-specific procedures. Where these apply we will cooperate fully and complete the necessary requirements before access is granted, provided they are communicated to us in reasonable time.

3.2 By instructing us to attend a site, you confirm that you are authorised to do so on your own behalf or on behalf of the individual, business or organisation you represent, or that such authority will be in place before the service is carried out.

3.3 You confirm that our attendance and the agreed capture will not put you in breach of any obligation you owe to a third party, including any landowner, occupier, tenant, neighbour or contracting authority.

4. Site information and safety

4.1 You agree to provide us, in reasonable time, with accurate information about the site relevant to safe operations — including known hazards, overhead lines, live plant, occupied areas, restricted zones, personnel likely to be present, and access arrangements.

4.2 We carry out our own on-site risk assessment before every flight, but that assessment relies in part on the information you give us. Where site conditions differ materially from what we were told, we may postpone the flight, reduce the scope of the work, or treat the visit as abortive under section 7.

5. Permissions and third-party consents

5.1 Where flight authorisations, airspace permissions or landowner consents are required, we will identify what is needed and, where agreed, apply for them on your behalf.

5.2 Timescales for third-party approvals — including those from air traffic control, aerodromes, the Civil Aviation Authority or other authorities — are outside our control. We will not be liable where a permission is refused, delayed or withdrawn.

5.3 Where a required permission cannot be obtained, we will discuss alternatives with you and refund any fee paid for work not carried out, less planning, permission and administration time already committed.

6. Flight operations

6.1 All flights are carried out in accordance with applicable UK aviation regulation and the terms of our operational authorisations issued by the Civil Aviation Authority.

6.2 For every site attendance, our pilot will carry out appropriate on-site safety checks, equipment checks and a live risk assessment before flight operations begin. Post-flight checks and shutdown procedures are also completed as required.

6.3 Authority of the Remote Pilot. Our Remote Pilot holds final authority over whether a flight proceeds, continues or is discontinued. That decision is made on safety and regulatory grounds and is not open to instruction by you or by any other party on site. A decision not to fly, or to stop flying, is not a failure to perform under these Terms.

6.4 Weather, airspace and operational conditions. Drone operations are weather and airspace dependent. Where conditions are unsuitable, or where airspace, technical, regulatory or on-site safety factors prevent flight, we will postpone the visit and agree a revised date with you as quickly as possible. No charge is made for a visit we postpone on these grounds, and we will not be liable for any loss, cost or delay arising from a postponement made for safety or compliance reasons.

6.5 Where a project is time-critical, please tell us at quotation stage so that contingency dates can be built into the plan. We will not confirm a firm flight date before weather, airspace, permission and site checks are complete.

6.6 Subcontracting. We may use another suitably qualified and insured remote pilot to carry out all or part of the work, including to meet an agreed date. We remain responsible to you for that work as if we had carried it out ourselves.

6.7 Insurance. We hold commercial drone insurance appropriate to professional UAS operations, currently comprising £5,000,000 public liability cover for bodily injury and damage to property, and £50,000 professional indemnity cover. Current details are published in our Legal Notice, and evidence of cover is available on request for procurement or site access purposes. We do not insure your property, plant, works or business interests, and you remain responsible for your own insurance arrangements.

7. Site readiness, abortive visits and waiting time

7.1 So that a site visit is productive, we ask that agreed access, inductions, permits, escorts and any required site clearances are in place at the arranged time.

7.2 Where we attend as arranged and are unable to carry out the agreed work for reasons outside our control — including access not being available, inductions or permits not being in place, the site not being ready, or the agreed point of contact not being available — we may charge 50% of the agreed fee together with any travel and subsistence expenses incurred. We will always try to make productive use of the visit first, and we will discuss any abortive charge with you before invoicing it.

7.3 The first 30 minutes of waiting time on site is included. Beyond this, waiting time may be charged at £125 per hour, in 30-minute increments.

7.4 Where you ask us to carry out additional work on site beyond the agreed scope, we will do so where it is safe, lawful and practical, and will confirm any additional cost with you before or immediately after the visit.

8. Fees, quotations and expenses

8.1 Indicative fees. Any fees displayed on our website or in related materials are provided as a guide only. They help clients understand likely pricing for common services but do not constitute a fixed or binding quotation.

8.2 Final pricing may vary depending on factors including site location, access arrangements, travel, operational constraints, airspace considerations, project complexity, required outputs, processing time, and any permissions or additional planning required.

8.3 Project-specific quotations. Where a task falls outside a straightforward service brief, or where additional complexity is involved, we may provide a project-specific quotation. This allows us to price the work according to the true scope of the task, including any additional planning, travel, coordination, specialist deliverables or site-related requirements, and helps ensure that pricing remains fair, accurate and proportionate.

8.4 VAT. All fees are exclusive of VAT, which is charged at the prevailing rate.

8.5 Travel. We do not charge mileage within a 30-mile radius of Grateley, SP11 8SH. Beyond this radius, mileage may be charged at 45p per mile unless otherwise agreed in writing.

8.6 Overnight subsistence. Where a project requires an overnight stay, we may charge reasonable accommodation and subsistence expenses of up to £150 per night, unless otherwise agreed in writing.

8.7 Permission fees, parking, access charges, congestion or clean air charges and other agreed expenses are charged in addition where they apply, and will be identified in the quotation wherever possible.

9. Deposits, payment and late payment

9.1 For some projects we may require a 25% deposit before committing planning time, reserving dates or beginning project preparation. This helps cover the professional time involved in commercial drone operations, including task planning, airspace checks, permissions, risk assessments and other pre-deployment preparation.

9.2 A deposit is applied against the final invoice. Because it covers planning time already committed, a deposit is not refundable where you cancel the project after planning has begun.

9.3 Where a flight is cancelled because of weather or airspace conditions and cannot reasonably be rescheduled, the deposit will be refunded in full, less any planning, permission or administration costs already incurred.

9.4 Unless otherwise agreed in writing, the remaining balance becomes due on delivery of the agreed imagery, data or other project outputs.

9.5 Domestic clients are required to settle invoices within 7 days of the invoice date. Commercial clients are required to settle invoices within 30 days of the invoice date. Where appropriate we may agree staged, monthly or term-based invoicing for ongoing projects or repeat work.

9.6 Late payment. Where an invoice is not settled by the due date, we may charge interest and recovery costs in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 on business-to-business contracts, and we may suspend further work and withhold delivery of outstanding data or deliverables until payment is received.

9.7 Any licence to use delivered Content remains subject to section 15.3 and does not take effect until payment has been made in full.

10. Cancellation and postponement

10.1 We understand that project dates move. To allow us to manage our schedule fairly, the following applies to dates we have reserved for you:

Notice given / Charge

More than 5 working days / No charge. Any deposit is held against the rescheduled date.

2 to 5 working days / 50% of the agreed fee

Less than 48 hours, or on the day / 100% of the agreed fee, plus non-recoverable expenses

10.2 No charge applies where a date is postponed by us, or where it is postponed by either party because of weather, airspace or safety conditions.

10.3 Where a project is cancelled entirely, any work already carried out - including planning, permissions, travel and processing - remains chargeable.

10.4 Your right to cancel (consumer clients only). Where you are a consumer and the contract is made away from our premises or at a distance, you have the right to cancel within 14 days of entering into the contract, without giving a reason. To cancel, please tell us in writing at info@airvantagedrones.com before the 14 days expire. We will provide cancellation information with your quotation.

10.5 If you would like us to begin work — including planning, permissions or attending site — within that 14-day period, please confirm this to us in writing. If you then cancel, you will be charged for the work carried out up to the point of cancellation, in proportion to the full price of the service. Once the service has been fully performed within the cancellation period at your express request, the right to cancel no longer applies.

10.6 The rights in sections 10.4 and 10.5 are in addition to, and are not affected by, the scale set out in section 10.1.

11. Delivery, acceptance and revisions

11.1 Deliverables are supplied electronically by download link unless otherwise agreed. Please download and check them promptly.

11.2 If you tell us within 10 working days of delivery that a deliverable does not meet the agreed specification, we will correct it at no charge. After that period the deliverables are treated as accepted.

11.3 Where a correction requires a further site visit and the shortfall is not attributable to us, the return visit is chargeable at our standard rates.

11.4 The fee includes one round of reasonable revisions to processed outputs. Further revisions, changes of scope, additional exports or reprocessing to a different specification may be quoted separately.

12. Nature of the content and accuracy

12.1 Unless expressly stated otherwise in writing, Visual Content is supplied for visual, promotional, inspection or general informational purposes.

12.2 Unless expressly stated otherwise in writing, Technical Data is supplied as a project deliverable for the agreed purpose and must not be treated as a substitute for regulated professional advice, certification, structural advice, legal advice, or services provided by Chartered Surveyors, engineers, architects or other regulated professionals.

12.3 Accuracy. Where accuracy is relevant to a project, the achievable accuracy and the method used will be stated in the Project Documents. Accuracy achieved from enhanced GNSS-derived positioning alone differs materially from accuracy achieved using surveyed ground control, and the two should not be treated as equivalent.

12.4 Unless expressly agreed in writing and supported by a stated accuracy statement, Technical Data must not be relied upon for setting out, boundary or title determination, structural assessment, legal or evidential purposes, or any application where a stated tolerance is a contractual or regulatory requirement.

12.5 Thermal outputs are indicative and identify thermal patterns only. They are not a substitute for intrusive investigation, electrical testing or specialist certification.

12.6 You are responsible for determining whether the Content is suitable for your intended use, workflow, system or professional application.

13. Data retention, security and data protection

13.1 Please download and keep your own copies of everything we deliver. We retain raw capture data and processed deliverables for 90 days, after which they are securely and permanently deleted. Once deleted, data cannot be recovered, re-supplied or reprocessed.

13.2 When the 90 days run from. For a one-off project, the period runs from the date of final delivery of the agreed deliverables. Where we carry out recurring, programme or multi-phase work for you, the period runs from the date of final delivery for the most recent engagement, so that data captured earlier in a live programme remains available to you while that programme continues.

13.3 Within the retention period we can usually re-supply or reprocess your data. A reasonable administration or processing charge may apply.

13.4 Deletion at your request. You may ask us in writing at any time to delete some or all of your project data sooner. We will action the request within 10 working days and confirm in writing once done. Because deletion is permanent, we will not be able to re-supply, reprocess or reissue that data afterwards, and any recapture would be a new chargeable project.

13.5 Exceptions. Notwithstanding sections 13.1 to 13.4, we may retain: (a) flight, safety and compliance records required by aviation regulation; (b) records we are required to keep for accounting, tax, insurance or other legal purposes; and (c) data reasonably required in connection with an unresolved complaint, dispute, claim or unpaid invoice, until that matter is concluded. Anything retained under this section is held securely and used only for those purposes.

13.6 Where you require a longer retention period — for example on a progress monitoring programme, a multi-phase project or to meet your own record-keeping obligations — this can be agreed in writing and set out in the Project Documents.

13.7 Both parties will comply with applicable data protection law. AVD is registered with the Information Commissioner’s Office under reference ZB691124. Where aerial capture may include images of people, vehicles, private property or other personal data, we operate in line with UK GDPR and current ICO guidance on drone use, capture only what is necessary for the agreed purpose, and hold data securely for the periods stated above.

13.8 Where the site is occupied, or where the nature of the work makes it appropriate, you are responsible for informing occupiers, residents, employees or other site users that aerial capture is taking place, and for meeting any notice or consent obligations that apply to you.

13.9 We are the controller in respect of our own flight, safety and compliance records, which we retain for the periods required by aviation regulation. Our privacy policy is available at airvantagedrones.com/privacy, and further detail on our data handling is available on request.

14. Confidentiality and sensitive use

14.1 We will treat non-public project information disclosed by you as confidential and will not knowingly disclose it to third parties except where necessary for the performance of the project, where disclosure is required by law, or where the information is already lawfully in the public domain.

14.2 You must not disclose, publish or circulate sensitive Content in a manner that creates a security, confidentiality, privacy or legal risk where such risk ought reasonably to be apparent.

15. Content and data licence

15.1 Ownership. Unless expressly agreed otherwise in writing, all copyright and other intellectual property rights in the Content remain vested in AVD. The Content is licensed, not sold, and no ownership rights are transferred to you unless expressly assigned by a separate written agreement signed by AVD. Any assignment of copyright may be subject to an additional fee.

15.2 Licence type. The licence type applicable to each project will be stated in the Project Documents. If no alternative licence is stated, the default position is a Limited Licence.

15.3 When the licence starts. Unless we agree otherwise in writing, the relevant licence comes into effect only once all fees due for the relevant project or deliverable have been paid in full. Until then, any Content supplied may be used for internal review and approval purposes only.

15.4 Limited Licence. Where the Project Documents state that a Limited Licence applies, we grant you a non-exclusive, non-transferable, worldwide licence to use the Content solely for the purpose or purposes expressly identified in the Project Documents. It permits use only for the agreed application, campaign, project, workflow or other stated purpose. Any new use outside that purpose requires a further written licence from us.

15.5 Extended Licence. Where the Project Documents state that an Extended Licence applies, we grant you a non-exclusive, non-transferable, worldwide licence to use the Content for your general internal and external business purposes, including marketing, promotion, publication, websites, social media, presentations, tenders and related commercial use. The Extended Licence does not transfer ownership, does not permit the Content to be sold, sublicensed, assigned or exploited as a standalone asset without our prior written consent, and does not permit use of the Content to promote or support a competing drone service provider without our prior written consent.

15.6 Permitted use. Subject to the applicable licence type, you may use the Content for lawful purposes only. You may crop, resize, format, edit, annotate or otherwise adapt the Content where reasonably necessary for the permitted use, provided that such adaptation does not infringe our rights or the rights of any third party. You may share the Content with your employees, professional advisers, consultants, contractors, printers, designers, planners, agents or end clients strictly to the extent necessary for your own permitted use, and you remain responsible for their compliance with these Terms.

15.7 Restrictions. Unless we have agreed otherwise in writing, you must not:

a. sell, sublicense, assign, distribute or otherwise make the Content available to any third party as a standalone product or asset;

b. use the Content for any unlawful, defamatory, misleading, offensive or improper purpose;

c. use the Content in a way that infringes the rights of any third party, including privacy, confidentiality, data protection, trademark, copyright or property rights;

d. use the Content in a way that falsely implies our endorsement, partnership, approval or association;

e. remove or alter any watermark, copyright notice, metadata or other proprietary marking included with the Content;

f. reverse engineer, scrape or extract underlying data from the Content beyond the scope of the agreed use; or

g. use Technical Data as the basis for onward commercial resale, relicensing or inclusion in a third-party product, platform or dataset without our prior written consent.

15.8 Client materials and third-party rights. If you provide materials, information, branding, plans, instructions or other inputs to us, you warrant that you have the right to provide them for use in connection with the project. We do not warrant that the Content will be free from third-party rights where such rights arise from matters outside our control, including signage, artwork, trademarks, neighbouring property, persons appearing in shot, or materials supplied or requested by you.

16. Marketing and portfolio use by AVD

16.1 Unless otherwise agreed in writing, we may use non-confidential Visual Content created during the project for our own portfolio, website, social media, case studies, tender submissions, award submissions and general marketing purposes.

16.2 We will not knowingly use Content for marketing where:

a. you have expressly objected in writing before delivery or within a reasonable time after delivery;

b. such use would unlawfully disclose confidential information or personal data; or

c. the Content relates to a sensitive site, confidential project, private residential instruction or restricted environment where marketing use would reasonably be considered inappropriate.

16.3 Where appropriate, the Project Documents may state whether marketing or portfolio use by AVD is permitted, restricted or excluded.

16.4 Where personal data may be involved, any use by us remains subject to applicable data protection law.

17. Consumer rights

17.1 Nothing in these Terms affects any statutory rights available to consumers under applicable law, including under the Consumer Rights Act 2015.

17.2 Where you are acting as a consumer, any provision of these Terms will be interpreted, and if necessary limited, so that it remains consistent with applicable consumer protection law.

17.3 Where a consumer-facing project requires different or additional terms, we may issue a project-specific agreement or quotation setting out those terms.

18. Warranties, liability and indemnity

18.1 We warrant that we will carry out our services with reasonable care and skill, and that, to the best of our knowledge, we have the right to grant the licence set out in these Terms in respect of the Content we have created and supplied.

18.2 Subject to sections 17 and 18.1, the Content is supplied on an “as delivered” basis. We do not warrant that:

a. the Content will be suitable for every possible use, workflow, software platform or system;

b. the Content will be free from all minor defects, omissions, distortion, compression artefacts or interoperability issues; or

c. the Content will satisfy any regulatory, planning, surveying, engineering, valuation, evidential or insurance requirement unless expressly agreed in writing.

18.3 Your responsibilities and indemnity. You confirm that the information and instructions you give us are accurate and that you hold the authority described in section 3. Where you are contracting as a business, you agree to indemnify us against reasonable claims, losses and costs arising from information or instructions you have given us being materially inaccurate, from you not holding the authority you have confirmed, or from your use of the Content outside the licence granted. This section does not apply where you are contracting as a consumer.

18.4 Nothing in these Terms excludes or limits liability for:

a. death or personal injury caused by negligence;

b. fraud or fraudulent misrepresentation; or

c. any other liability which cannot lawfully be excluded or limited.

18.5 Subject to section 18.4, we shall not be liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of opportunity, loss of anticipated savings, loss of goodwill or business interruption arising out of or in connection with the services, the Content or these Terms.

18.6 Subject to section 18.4, our total aggregate liability arising out of or in connection with the services, the Content, the licence or these Terms shall not exceed the greater of (a) the total fees paid by you for the project giving rise to the claim, and (b) £50,000, being the limit of our professional indemnity cover.

18.7 No claim may be brought more than 12 months after the date of delivery of the deliverable to which it relates, except where a longer period is required by law.

18.8 You acknowledge that the allocation of risk in this section is commercially reasonable having regard to the nature, intended use and price of the project, and that you are free to arrange your own insurance in respect of risks not covered by it. Where a project requires cover beyond the limits set out in section 6.7, please tell us at quotation stage so that additional cover can be arranged and priced.

18.9 Events outside our control. We will not be liable for any delay or failure to perform caused by events outside our reasonable control, including adverse weather, airspace restrictions or closures, regulatory or authority decisions, equipment failure, illness, accident, travel disruption or restrictions imposed at the site. Where such an event occurs we will contact you promptly and agree a revised date or, where the work can no longer reasonably proceed, refund any sums paid for work not carried out.

19. Termination

19.1 We may terminate the licence, and any outstanding work, immediately by written notice if:

a. you fail to pay sums due;

b. you commit a material breach of these Terms;

c. you use the Content outside the scope of the licence granted; or

d. you become insolvent or cease trading.

19.2 Either party may terminate these Terms by written notice if the other commits a material breach and, where the breach is capable of remedy, fails to remedy it within 14 days of being asked to do so in writing.

19.3 On termination you must immediately cease all use of the Content and, if requested, delete or destroy all copies under your control, except where retention is required by law or for internal compliance records.

19.4 Termination does not affect any rights or remedies accrued before the date of termination, and does not relieve you of the obligation to pay for work already carried out.

19.5 Sections intended to survive termination — including those relating to ownership, restrictions, confidentiality, data protection, liability and governing law — continue in force.

20. General

20.1 These Terms and the Project Documents constitute the entire agreement between the parties relating to the services and the licensing and use of the Content.

20.2 No variation to these Terms is effective unless agreed in writing by AVD.

20.3 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

20.4 A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.

20.5 You may not assign or transfer your rights under these Terms without our written consent, which will not be unreasonably withheld. We may assign or transfer our rights on written notice to you.

20.6 Complaints. If any part of our service falls short, please tell us as soon as possible at info@airvantagedrones.com or on 01635 635938. We will acknowledge within 2 working days and aim to resolve the matter within 10 working days. Both parties agree to discuss any dispute in good faith before commencing proceedings.

20.7 These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

20.8 Contact. AirVantage Drones Ltd Grateley Business Park, Cholderton Road, Grateley, Andover, SP11 8SH Telephone: 01635 635938 Email: info@airvantagedrones.com